What Is a Cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.
First and third-party cookies: Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.
First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by our Website domain).
- Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
- Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
What Cookies Do We Use and Why?
- Strictly necessary
Some cookies may fulfill more than one of these purposes.
‘Strictly Necessary’ cookies let you move around the Website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.
We use these Strictly Necessary cookies to:
- Identify you as being logged in to the Website and to authenticate you
- Make sure you connect to the right service on the Website when we make any changes to the way it works
- For security purposes
- Make sure you connect to the right service on the Website when we make any changes to the way it works
If you prevent these cookies, we can’t guarantee how the Website or the security on the Website will perform during your visit.
‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.
We use ‘Functionality’ cookies for such purposes as:
- Remember settings you’ve applied such as layout, text size, preferences and colors
- Remember if we’ve already asked you if you want to fill in a survey
- Remember if you have engaged with a particular component or list on the Website so that it won’t repeat
- Show you when you’re logged in to the Website
- To provide and show embedded video content
‘Performance’ cookies collect information about how you use the Website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the Website works, understand the interests of our users and measure the effectiveness of our advertising.
We use performance cookies to:
- Carry out web analytics: Provide statistics on how the Website is used
- Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
- Obtain data on the number of users of the Website that have viewed a product or service
- Help us improve the Website by measuring any errors that occur
- Test different designs for the Website
Some of our performance cookies are managed for us by third parties.
‘Targeting’ cookies are used to track your visit to the Website, as well other Websites, apps and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on the Website.
We may use targeting cookies to:
- Display targeted ads within the Website.
- To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the Website.
Additional Tracking Technologies
In addition to using cookies, we use other tracking mechanisms to track your use of our Website and services. We may combine this information with other personal information we collect from you, (and our third party service providers may do so on our behalf).
- Web beacons/clear GIFs. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Website to track the activities of visitors to our Website, help us manage content, and compile statistics about usage of our Website. We or our service providers may also use clear GIFs in HTML emails to our visitors, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
- Flash LSO. We may also use Flash Local Storage Objects (“Flash LSOs”) to store your Website preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Social Media Plug-Ins
Our Website uses social media plug-ins (“Plugins”) by the following providers:
- Plugins of the Facebook social network; Facebook is operated under www.facebook.com by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and under www.facebook.de by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (“Facebook”). Find an overview of Facebook’s plugins and their appearance here: http://developers.facebook.com/plugins; You can find out more about the purpose and scope of the data collection as well as about processing and use of your data by Facebook here: http://www.facebook.com/policy.php.
- Twitter plugins; Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). Find an overview of Twitter’s plugins and their appearance here: https://twitter.com/about/resources/buttons; You can find out more about the purpose and scope of the data collection as well as about processing and use of your data by Twitter here: https://twitter.com/privacy.
To increase the protection of your data when visiting our Website plugins are embedded in a manner which ensures that a connection to the servers of the respective plugin provider will only be established if you click on the plugin. Your internet browser establishes a direct connection to the respective plugin provider’s servers only when you activate the plugins. This way, the plugin provider receives information that your internet browser has accessed the respective site of our Website, even when you do not maintain a user account with the provider or are not logged in. Log files (including the IP address) are transmitted directly from your internet browser to a server of the respective plugin provider and may be stored there. This server may be located outside the EU or EEA (e.g. in the U.S.).
We have no influence on the scope of data gathered and stored by the plugin provider through the plugin. If you do not wish for the plugin providers to receive, save, and use data gathered through this Website, you should not use the respective plugins. You can also block the plugins from being loaded with browser add-ons (so-called script blockers).
When do We Require Your Consent
Cookies which are essential for an online service (e.g. strictly necessary cookies for security, or functional cookies which enable the Website to remember what is in an online basket or load balancing cookies to help page content load quickly) do not require your consent.
For other non-essential cookies, e.g. performance or targeting cookies, however, we request your consent before placing them on your device. You can give your consent by continuing to use our Website, or by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality or targeting cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the Website and may prevent you from being able to access certain features on the Website.
How to Delete and Block our Cookies
Do Not Track. Currently, our systems do not recognize browser “do-not-track” requests. You can, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
- Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
We require statistical information about the usage of our Website to design them to be user-friendly and improve our services. For this purpose, we use the web analysis tool described in this section below. The usage profiles created by this tool using cookies or by evaluating so-called server log files (see above) are not combined with personal data; in particular, the tool anonymizes IP addresses upon collection.
The following section contains information on the tool provider and how you are able to object to the collection and processing of data by the tool. Please note that the tool may use so-called opt out cookies in order to remember your objection. This opt out function relates to a device or browser and is thus valid for the terminal device or browser used at this time. In case you use several terminal devices or browsers you must opt out on every device and in every browser used. Additionally, you can generally avoid the creation of usage profiles by generally deactivating cookie usage.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
Hubspot Analytics: HubSpot CRM tracks visitors using browser cookies. Every time a visitor lands on your website, HubSpot will check for an existing tracking cookie. If one does not exist, a cookie will be associated with that visitor and will log every page that person visits moving forward.
Visitors will be tracked anonymously even before they become contacts. If a visitor deletes their cookies, they will be considered a new visitor and will be assigned a new cookie. However, HubSpot will automatically deduplicate form submissions coming from the same email address, even if different browser cookies were associated with the submissions. More details can be accessed at https://knowledge.hubspot.com/account/how-does-hubspot-track-visitors.
More Information about Targeted Advertising By Third Parties
We use tools on this Website to better understand your preferences and offer you products or services more in line with your interests. The tools either do not collect IP addresses or anonymize these upon collection.
You will find information on each tool’s provider and how you are able to object to the collection and processing of data by the tool below. Please note that tools may use so-called opt out cookies in order to remember your objection. This opt out function relates to a device or browser and is thus valid for the terminal device or browser used at this time. In case you use several terminal devices or browsers you must opt out on every device and in every browser used. Additionally, you can generally avoid the creation of usage profiles by deactivating cookie usage.
Google Analytics is provided by Google, Inc. (“Google”).. Find further information on this tool, go to https://marketingplatform.google.com/about/analytics/. In case you want to opt out please use https://tools.google.com/dlpage/gaoptout?hl=en-GB.
A guide to behavioral advertising and online privacy that has been produced by the internet advertising industry can be found at http://www.youronlinechoices.eu/
For more information about and to opt out of interest based ads from many ad networks, go to:
- European Union: www.youronlinechoices.eu
- U.S.: www.aboutads.info Internet Advertising Bureau
Google Analytics - Third Party Cookie
Used by Google Analytics to distinguish users and sessions. More info here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Persistent - 2 Years
Third party cookie HubSpot's tracking code sets a number of tracking cookies when a visitor lands on your website
third party cookie HubSpot's.it is used for website analytics
At the end of the session
It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. It expires in 30
responsible for keeping track of a visitor's identity